What We Do
- Community Resilience (Emergency Preparedness): Provide critical support to the city’s official emergency response effort in the first 72 hours of a crisis. Serve DC recruits and trains District residents to respond and assist during emergencies – ensuring residents play a major role in making their communities safer, stronger and better prepared to address threats of terrorism, crime, and disasters.
- National Service: Serve DC awards more than $4 million in AmeriCorps grants to District-based nonprofit organizations, schools, and universities to strengthen organizational capacity and create and expand programs that fight poverty and advance economic opportunity and academic achievement.
- District Donations Management: Provide technical assistance and donations management training to District agencies subject to the Mayor’s authority to ensure their compliance with the Rules of Conduct Governing Donations to the District Government
- Grant Services: Serve as the DC Government's central clearinghouse of information and support related to new competitive District, Federal, and Foundation grant opportunities.
- Capacity Building: Provides capacity-building training and technical assistance to District of Columbia agencies, nonprofit 501(c)(3) corporations, as well as community and faith-based organizations
- Check out our Newsletter, Bi-Weekly Funding Alert, and CERT Newsletter
Meet the Director
Office on Volunteerism and Partnerships
Jermaine Dillion is a highly skilled and experienced finance professional with a proven track record in managing financial operations, ensuring compliance, and driving organizational goals. With a strong background in finance and accounting, Jermaine has a deep understanding of financial practices, procedures, and regulations.
As the Deputy Director of Finance and Compliance for Serve DC, she demonstrates exceptional leadership and expertise in maintaining the integrity of revenues and enforcing policies and regulations. With meticulous attention to detail, Jermaine ensures compliance with accounting procedures, provides accurate fiscal reports, and analyzes complex financial data to support decision-making. Jermaine has been appointed as the Interim Director of The Mayor's Office on Volunteerism and Partnerships (ServeDC). In this role, she will lead a team through achieving community partnerships, federal funding, and community engagement addressing some of our city needs and challenges.
Prior to Jermaine's role as Deputy Director of Finance and Compliance, Jermaine held the position of Senior Staff Accountant at the United Nations Foundation. In this role, Jermaine played a crucial role in revenue recognition, financial reporting, and management of donor contributions. With a keen eye for detail and a deep understanding of accounting principles, Jermaine provided valuable insights and supported annual audits ensuring adherence to financial regulations. Her responsibilities included handling over $200M in corporate investments and over $6M in federal grant funding.
Jermaine has effectively communicated with diverse stakeholders, including senior-level managers, executives, auditors, and donors. Jermaine's strong written and oral communication skills have been instrumental in preparing financial reports collaborating with cross functional teams and presenting complex financial information clearly and concisely.
With a passion for accuracy, compliance, and financial transparency, Jermaine consistently demonstrates a commitment to excellence. Jermaine's ability to navigate complex financial landscapes, analyze data and provide strategic guidance has contributed to the success of various organizations.
Jermaine holds a degree in Legal Studies from Kaplan University and remains updated with the latest developments in finance and accounting. Outside of work, Jermaine enjoys traveling and adventurous activities.
View the Mayor’s Office of Volunteerism and Partnerships' organizational chart.
The Mayor’s Office on Volunteerism & Partnerships (Serve DC) is the District of Columbia Government agency dedicated to promoting service and strategic partnerships as an innovative, sustainable solution to pressing social challenges. Serve DC engages District communities by building partnerships and organizational capacity, leading local and national volunteer and service initiatives, and providing and promoting meaningful service opportunities. Serve DC supports communities across the District through federal grant funds from AmeriCorps.
Serve DC promotes volunteerism and service across the city with strategic community outreach and engagement. Serve DC manages a portfolio of service days, connects residents with meaningful volunteer opportunities, and establishes partnerships and collaboration among community- and faith-based organizations, the private sector, and local and federal government. Serve DC is the DC Commission on National and Community Service, one of more than 50 State Service Commissions that administer federal AmeriCorps funds and coordinate national service initiatives in the District. Serve DC manages the AmeriCorps State national service program, which provides ongoing service opportunities and addresses critical community needs.